Business Services
We at CreditAid offer a range of credit control solutions for your business.
Our compliance team can work with you, creating a truly successful partnership, to fulfill all your credit control needs. These range from pre-legal collection services to full ledger management. Our services will always meet our client’s needs whilst also adhering to regulatory standards.
We at CreditAid tailor our pre-legal services to our clients’ needs, ensuring maximum impact and performance. Whilst we work with each client individually, to ensure we provide the services you need, our services often include the following:
Debt Collection Support
For a number of reasons, many businesses may have a high level of outstanding debt of 90 days or more. These accounts often take up a disproportionate amount of time for your credit control team, resulting in them being spread too thinly over the whole ledger. By choosing CreditAid’s Ledger Clean-up option, our aged debt experts can professionally manage all these cases, allowing your team to focus their efforts elsewhere. Working with your team, we can bring your backlog under control, improving your cash flow and working capital.
With CreditAid’s Ledger Clean-up option, you can choose to have your aged debt automatically referred to us with full confidence that we recognise there may be legitimate queries creating a barrier to payment. Where appropriate, our approach can be gentle and conciliatory, to promote and sustain your positive brand image, whilst resolving any issues preventing timely payment. We work with and gain the support of your customer to provide a satisfactory conclusion.
Outsourcing Support
We at CreditAid are able to offer our clients a fully managed collection of accounts from the due date. Choosing this service ensures all your accounts, regardless of value, are proactively pursued for payment. In fact, we can also contact clients prior to due date to maximise timely payment.
Clean Up Your Ledger
Many of our clients find that their own in-house credit control team are able to focus on recently due debt, whilst we at CreditAid manage the accounts which are more than 30 days overdue. This will maximise the productivity of your own collection team, whilst we take on the aged cases, which are the most time consuming, on your behalf. Our specialist staff at CreditAid are highly trained in aged debt management.
We work with you and your customers to remove any barriers to payment, including dispute management and resolution. Our inbound and outbound collection activity includes automated contact by SMS and email, followed by individually tailored collection letters and, where required, solicitor’s letter.
Solicitor’s Letter
Where your own robust practices have been followed, you may require a Solicitor’s Letter Before Action service. Our in-house legal team at CreditAid are able to provide a cost effective service. To further reduce your costs, we are also able to offer a telephone collection service, prior to legal action being commenced, thereby avoiding the need to instigate costly legal proceedings.
